Manage the System Not People
Michael Gerber exposes the
myths of management and the traps managers build for themselves. An
"E-Myth Manager" knows that people are unmanageable. The minute you try
to manage someone you create an object out of him or her. The minute you
do that, you create conflict. And the minute you do that you create the
worst of all possible worlds; the world of "us and them".
An
"E-Myth Manager" is someone who knows the distinct and profound
difference between trying to manage people and understanding how to
manage the system. The system is what people use to consistently produce
outstanding results.
The systems of the organization should be
designed around delivering the organization's marketing promise --
delivering the product or service -- and how the product or service will
be delivered (the customer's experience) every single time.
Michael
Gerber shares valuable ideas in this book which, if applied, should
help you build an organization that the owners, managers and workers
will find rewarding and humane. If you would like to learn more about
The E-Myth Manager, we recommend that you read the book. If you
would like to sit down and talk about how to incorporate these concepts
into your business, We would be delighted to make the time for you. Just
call our office and we'll set it up.